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AT THE CENTER
The electronic newsletter of the
Silicon Valley World Internet Center

Tuesday, June 18, 2002

 

The Silicon Valley World Internet Center thanks its Sponsors for their continuing support:

EXECUTIVE SPONSORS
• Amdocs, Inc. •• Cable & Wireless •• Deutsche Telekom •• Fujitsu •• IBM Corporation •• SAP •• Sun Microsystems •

KNOWLEDGE NETWORK PARTNERS
•• Halleck ••• IC Growth, Inc. ••• Internet Wire ••

Check out the Center's Web site: http://www.worldinternetcenter.com

Past copies of newsletters and directions to the Center are available on the Web site.

All programs are held at the Center unless otherwise noted.

To join our community, click on this link: http://center.infopoint.com/join.php


PUB TALK: THURSDAY, JUNE 20, 2002
"Collaborative Commerce (cCommerce): The Next Stage of eBusiness"
Dr. Rodney J. Heisterberg, Managing Partner, Rod Heisterberg Associates
Open to the Public. 5:00 - 7:00 p.m. The Pub talk begins at 6:00 p.m.

EXECUTIVE SEMINAR: TUESDAY, JUNE 25, 2002
"Winning With Limited Marketing Resources: Maximizing the True Cost of Marketing (TCM)"
By Mr. Ross Halleck, President, Halleck &
By Mr. Ian Cheeseman, President, LVA Corporate Communications
4:00 - 6:00 p.m. Reception to follow. Invitation-only. Limit: 40 participants.
See Below for possible participation.

EXECUTIVE SEMINAR: WEDNESDAY, JULY 17, 2002
"Survival Strategies: Converging Resources To Create & Retain Customer Value"
By Mr. Niles Morton, Vice President of Indirect Channels, Cable & Wireless &
By Mr. Rick Ellinger, Venture Partner, Osprey Ventures, LP
4:00 - 6:00 p.m. Reception follows. Invitation-only. Limit: 40 participants.


PUB TALK: THURSDAY, JUNE 20, 2002
"Collaborative Commerce (cCommerce): The Next Stage of eBusiness"
Dr. Rodney J. Heisterberg, Managing Partner, Rod Heisterberg Associates
Open to the Public. 5:00 - 7:00 p.m. The Pub talk begins at 6:00 p.m.

At this week's Pub, Rodney J. Heisterberg will discuss Collaborative Commerce (cCommerce) as a strategy for the next stage of eBusiness evolution. cCommerce business practices enable trading partners to create, manage, and use data in a shared environment to design, build, and support products throughout their lifecycle, creating a value chain that forms a virtual enterprise. As cCommerce evolves as the mainstream eBusiness strategy for effective value chain management, the re-engineering of management decision-making processes becomes the critical success factor for enterprise profitability and growth in the 21st century. In addition, sustainable competitive advantage is realized by the adoption of cCommerce strategies and business models.

ABOUT RODNEY J. HEISTERBERG
Rodney J. Heisterberg guides firms moving into Collaborative Commerce with his experience in software product management, enterprise systems integration, and IT management perspectives. Before founding Rod Heisterberg Associates, he was the Director of IT Management Consulting for Gartner Group in San Jose. His engagements spanned consulting and research projects that focused on strategic planning for Collaborative Commerce, including the formation, implementation, and operation of businesses as virtual enterprises using a Private Trading Exchange enabled by extranet technology. Dr. Heisterberg has been employed by or consulted for numerous Global 500 companies including British Aerospace, Ford, General Motors, Lockheed Martin, Mitsubishi, Procter & Gamble, Sunbeam, and US Steel. He has also served as the US industry advisor to NATO for eBusiness and industrial logistics. Dr. Heisterberg holds bachelors and masters degrees, as well as a Ph.D. from Purdue University, where he studied industrial engineering, computer science, and business administration. He is a registered Professional Engineer and an internationally recognized speaker and writer. Currently, he is authoring the Collaborative Commerce section of The Internet Encyclopedia to be published by John Wiley & Sons.

ABOUT ROD HEISTERBERG ASSOCIATES
Rod Heisterberg Associates (RHA) represents a global network of seasoned veterans in the fields of business management and IT that provides leadership for Collaborative Commerce strategies that enterprise software vendors and end users can leverage to achieve a sustainable competitive advantage. The RHA portfolio of international management consulting offerings features cCommerce strategic planning and readiness assessment, architecture development and sourcing, and implementation roadmap advisory services which include executive team coaching and IT Trends seminars.

FOR FURTHER INFORMATION:
Dr. Rodney J. Heisterberg
Managing Partner
Rod Heisterberg Associates
T: 650.254.1551
E: mailto:rodheisterberg@aol.com


EXECUTIVE SEMINAR: TUESDAY, JUNE 25, 2002
"Winning with Limited Marketing Resources: Maximizing the True Cost of Marketing (TCM)"
By Mr. Ross Halleck, President, Halleck &
By Mr. Ian Cheeseman, President, LVA Corporate Communications
4:00 - 6:00 p.m. Reception to follow. Invitation-only. Limit: 40 participants.

This invitation-only Executive Seminar, in conjunction with Halleck (one of the Center's Knowledge Network Partners) and LVA Corporate Communications, focuses on providing marketing executives with the appropriate tools to be able to:

• Calculate total cost of marketing (TCM).
• Reduce TCM cost.
• Increase the strength of marketing efforts for competitive advantage.
• Build stronger customer relationships through a consistent and persistent brand experience.

Participants will also learn:
• The latest market development -- Integrated Marketing Groups (IMG) -- and why it is important.
• How to continue to get the best from your limited marketing staff and resources.

Marketing budgets are being slashed, internal marketing professionals are being eliminated to reduce head count, and the competition is getting fiercer. Traditional advertising agencies have a limited focus with a bias toward specific media, yet, freelance and independent talent requires tighter management by internal resources that do not exist. Marketing in this environment requires an understanding of TCM to be successful. In fact, the only survivors will be those who affect the greatest effectiveness and efficiency in communicating their value proposition.

During the previous boom economy, trend was to hire the best of breed in all disciplines of marketing services. The return on those investments, especially in today's economy, cast doubt on the wisdom of this course. With the plethora of media choices on the part of companies, not to speak of the overwhelming selection of brands available in every category in B2C and B2B, selecting multiple agencies creates tremendous managerial challenges, not to mention tremendous waste and overlap.

An IMG can provide a company with a non-biased approach to the right mix of media for greatest impact and return for its marketing dollar. Incorporating strategic services (positioning and brand strategy), PR, interactive graphics, Web site development, and advertising, an IMG can take a marketing strategy from concept to execution in record time. More importantly, having each component of the media mix align with and support the others, builds stronger brands and drives greater ROI.

ABOUT THE SEMINAR PRESENTERS
IAN CHEESEMAN
Ian Cheeseman is President of LVA Corporate Communications, a specialized communications agency established in 1990 that provides public relations and communication solutions to B2B technology clients, ranging from start-ups to multi-billion dollar corporations. LVA provides public relations strategy planning, consulting and implementation; media relations; industry analyst relations; corporate communication support; and crisis management. Its clients include Fujitsu Holdings, Fujitsu Software, Legato, LSI Logic Storage Systems, Sophos, InfiniCon, RPA Engineering, and PWS International. Mr. Cheeseman has spent 22 years in the communications industry as a journalist and public relations executive. A former Senior Vice President at CS Communications and Director, Corporate Communications for American Express Company, Mr. Cheeseman has extensive experience in creating and executing communications strategies for a variety of US and European corporations. Mr. Cheeseman spent one year working on issues for the European Commission at the Centre de Calcul in Luxembourg. Prior to moving to the United States, he was a Managing Partner at one of the UK's leading high tech and financial PR consultancies. He is a former editor-in-chief of Computer News, a 100,000 circulation weekly newspaper for the UK computer industry. He has also held senior management and consulting positions in the data processing industry.

ROSS HALLECK
Ross Halleck founded Halleck (http://www.halleck.com) in January of 1980 as one of the preeminent creative service firms in Silicon Valley. Since its inception, Ross has translated corporate marketing objectives into highly effective communications solutions. In 1993, Ross integrated the World Wide Web into its mix of marketing support services. This included pioneering the branding of Web sites, developing site architecture, and the strategic implementation of the technology to accomplish marketing objectives. Halleck's first client in this arena was Netscape. Throughout its history, Halleck has been on the cutting-edge of sophisticated marketing techniques, strategies and technologies. Halleck became one of the first creative service agencies to integrate relationship marketing strategies into its business model. Companies such as Hewlett-Packard, Agilent, Con Agra, Edify Corp., and Sun have extended their relationships with Halleck in the interest of providing brand communications that leverage all touchpoints to build more consistent, more personal, and more profitable relationships between their clients and their customers. Mr. Halleck's strategic thinking, design excellence and unique implementation of technology has earned him B2B Magazine's Top 100 Award for 2001. Mr. Halleck sits on the Advisory Boards of the Silicon Valley World Internet Center and Diamondhead Ventures.

FOR FURTHER INFORMATION
This is an invitation-only program. Those interested in possible participation and are director- and executive-level marketing representatives of mid-sized companies (please no start-ups), send your name, title, company, company Web site, email address, and telephone number to:

Dr. Venilde Jeronimo
Senior Director, Client Services
Silicon Valley World Internet Center
T: 650.462.9800
mailto:venilde@worldinternetcenter.com


EXECUTIVE SEMINAR: WEDNESDAY, JULY 17, 2002
"Survival Strategies: Converging Resources To Create & Retain Customer Value"
By Mr. Niles Morton, Vice President of Indirect Channels, Cable & Wireless &
By Mr. Rick Ellinger, Venture Partner, Osprey Ventures, LP
4:00 - 6:00 p.m. Reception follows. Invitation-only. Limit: 40 participants.

This Seminar is tailored to value added resellers (VAR), systems or network integrators, solutions providers, and other selected participants (see below) who are interested in partnering with Cable & Wireless in the areas of IP networking, Web Services, and convergent technologies.

The first part of the Executive Seminar provides participants with an overview on how enterprise networks are evolving towards the widespread deployment of IP, how solutions from Cable & Wireless are specifically designed to simplify and facilitate the IP networking migration, and an introduction into C&W's Solutions Provider Program. During the second half, participants engage in an interactive discussion with Niles Morton and Rick Ellinger.

BENEFITS OF ATTENDING
Learn about C&W's Solutions Provider Program directly from Cable & Wireless.
Interact directly with C&W to discuss a possible partnership.
Increase knowledge on the widespread deployment of IP, the factors driving convergence, and resulting benefits of convergence from industry experts.
Participants able to network with one another at the post-Seminar reception over light hors d'oeuvres and wine.

ABOUT CABLE & WIRELESS' SOLUTIONS PROVIDER PROGRAM
Cable & Wireless is leading the evolution of business communications. As Internet technology advances and incorporates innovations like Web Services and MPLS based networking, systems integrators and network consultants must help their clients decipher which new services will provide the return on investment they desire. Cable & Wireless is expanding its focus both domestically and internationally through its propositions in IP networking, hosting, and managed data services.

Cable and Wireless Solution Partner Program offers:
A lucrative compensation plan.
Assistance with business planning and management.
An extensive product portfolio.
Provisioning, billing, and customer support services.
Marketing toolkits with easy-to-access on-line resources.
If you are a value added reseller (VAR), systems or network integrator, or solutions provider and would like to learn more about how Cable & Wireless intends to drive growth through partners, visit: http://www.cw.com/partners/us

BENEFITS OF PARTNERING WITH CABLE & WIRELESS
Strength: Cable & Wireless draws on its 130-year history and financial strength to bring new propositions to the business market. With a renewed focus on IP networking solutions, Cable & Wireless provides its partners with an opportunity to help clients migrate communications to the latest IP innovations like VOIP over its new MPLS backbone.

Support: Dedicated partner channel resources and tools.

Commitment: Additional revenue opportunities with products and services that complement your core services.

PARTNER REQUIREMENTS
Those who may be considered for participation include representatives from the following types of companies (definitions below):

Convergent VAR
System/Network Integrators
Network Solution Provider/Networking Technologies Solution Providers
VOIP Integrators
IP Telephony (AVVID)
Web Integrators
IT Consultancies
VAR 500
Vertical Market VARs

Fulfill the following requirements:
Cisco Certified (including AVVID Certification)
Older than 2 years (not in start-up phase).
Focused on selling LAN/WAN solutions with minimum 25% WAN
60% or more revenue comes from 500+ employees.
A national or regional solution provider organization. (Ideally, match or complement C&W's network.)
Strong technical sales support and marketing support to sales staff.
50+ employees total.
VAR's minimum annual revenue: $5-30 million.
Customers are medium-large companies with 250+seats minimum.
IP/Hosting primary focus.
Back office capabilities to take on billing and first-line customer support.

DEFINITIONS OF PARTNER PROFILES
Convergent VARs: Organizations that provide services around information technology including convergence solutions. Rather than specializing in hardware or software sales, these companies derive the majority of their revenues from services billed on a recurring basis.
System / Network Integrators: Combination of professional services and expertise in hardware, software, and communications technologies. Maintains full financial and performance responsibilities for the entire project from design to post-implementation stages.
Network Solution Provider / Networking Technologies Solution Providers: Organizations that specializes in network and system design installation, but do not have strong focus on software customization, application software, or software support.
Web Integrators and IT Consultancies: Those that focus on multiple IP solutions sales.
Vertical market VARs: Such as those focusing on financial services customers.
VAR 500: Organizations listed by VAR Business magazine that sell to Fortune 500 clients and offer full integration capabilities.

Please note that the following types of organizations do not qualify for partnerships with Cable & Wireless at this time:
Sell mainly to the state or federal government.
Sell mainly hardware.
Are in the start up phase.
Focus only on the small- to medium-sized business market sector.
Voice agents.

ABOUT THE SEMINAR PRESENTERS
NILES MORTON
Niles Morton is Vice President of Indirect Channels at Cable & Wireless, the global telecommunications company and the world's largest Web hosting company. Mr. Morton has nearly 16 years of experience in marketing and sales in the telecommunications industry. During the past two years, he has been behind the company's marketing and sales programs aimed at increasing its indirect sales channel in the United States. Through Mr. Morton's efforts, Cable & Wireless has created one of the industry's highest rated indirect channel programs in terms of solution provider satisfaction.

RICK ELLINGER
Rick Ellinger is a Venture Partner at Osprey Ventures, a $92 million fund which invests primarily in early- and expansion-stage companies in the business and consumer technology marketplace. In this capacity, Mr. Ellinger serves as interim Chief Executive Officer and board member for venture-funded companies, among other roles. He also provides expertise on strategic business and corporate development for firms in the following areas: optical communications and components; wireless devices and networks; networking equipment and security; business process automation software and network implementations; embedded client-end and realtime software for Internet use; and PDAs, cell phones, and integrated solution electronic products. Mr. Ellinger's past experience includes General Manager, Agilent Metro Networks Business Unit; President, Madge Networks; Director, Worldwide Communications, Hewlett-Packard Labs; Vice President Engineering & Manufacturing, ASKnet; and a member of the MFS Datanet (MCI WorldCom) Special Programs. Mr. Ellinger is an advisor to the Office of Technology Assessment for the U.S. Congress, Pacific Bell, Cellular One, Levi-Strauss, and the state of California's Office of Emergency Services. He is the founder and board member of the Wireless communications alliance.

FOR FURTHER INFORMATION & POSSIBLE PARTICIPATION:
This is an invitation-only program. Those interested in possible participation and meet the requirements listed, please send your name, title, company, company Web site, email address, and telephone number to:

Ms. Claire Kahrobaie
Manager, Client Services
Silicon Valley World Internet Center
T: 650.462.9800
E: mailto:kahrobaie@worldinternetcenter.com


JOIN US FOR OUR WEEKLY PUB
Come join us for our weekly Pub every Thursday from 5:00 - 7:00 p.m.

The Pub Talk begins at 6 p.m. The Pub gathers 80-100 mid- to high-level executives every week and, as always, is a great place to come and meet people from the Silicon Valley and all over the world. Representatives from small start-ups and major companies to venture capital and academic join in the exchange at the Center's Pub. It's...

--- The best reason to take off work early on Thursdays ---

For directions, please visit http://www.worldinternetcenter.com and click on directions.

The dress is casual and there is no fee to attend. Just bring your good ideas!

Companies with an interest in giving a Pub Talk or obtaining additional information about current Center programs and services should contact Dr. Venilde Jeronimo, the Center's Senior Director, Client Services (mailto:venilde@worldinternetcenter.com).

For inquiries about upcoming Center programs, send an email to mailto:venilde@worldinternetcenter.com

For further information on the Center's Sponsors and Knowledge Network Partners, visit their Web sites:

EXECUTIVE SPONSORS
• Amdocs, Inc. http://www.amdocs.com
• Cable & Wireless http://www.cw.com
• Deutsche Telekom http://www.dtag.de/english/index.htm
• Fujitsu http://www.fujitsu.com
• IBM Corporation http://www.ibm.com
• SAP http://www.mysap.com
• Sun Microsystems http://www.sun.com

KNOWLEDGE NETWORK PARTNERS
• Halleck http://www.halleck.com
• IC Growth, Inc. http://www.icgrowth.com
• Internet Wire http://www.internetwire.com

To join our community, click on this link: http://center.infopoint.com/join.php

 

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